Director of Client Services

Jul
18

Doe Anderson

620 West Main Street
Louisville, 40202

Contact Details

Brittany Campisano
Email: hr@doeanderson.com

Job Description

Account Development Department/Interdepartmental Communication ** Facilitate information-sharing among Client Services personnel at all levels ** Ensure better communications sharing between Client Services/Creative, other disciplines/ departments ** Utilize the right management resources when/where needed to gain positioning with current and prospective clients Account Profitability ** Manage “accountability” among all Client Services team members ** Manage “profit centers” within our Client mix ** Expand revenue base from our existing clients – make our Clients’ dollars go further Strategic Selling ** Identify opportunities with current Clients ** Seize the right opportunities, i.e., timeliness/time management ** Produce results-oriented strategies ** Provide quality input for effective creative ** Increase frequency of selling efforts ** Forge Client trust

Application Procedure

Organizational Development ** Personnel: hiring, firing, promotion, compensation, evaluations, motivation ** Career Mapping/Management of Resources: ensure that all personnel are being used to the most advantageous purpose; guiding and counseling personnel on agency-related career path; determining department organizational structure, account assignments ** Training: work with HR department to ensure staff receives necessary initial and ongoing training ** Soliciting, developing and implementing new methods and processes to conduct Agency business for efficiency and profitability **Minimum Education and Experience** **Bachelor’s degree in Advertising or related field **Minimum of 10 years of experience in Client Services or related field with proven experience leading clients and managing and developing staff.